Advanced SupportDesk Self Service Portal Design and integration

Duration: 1-2 days depending on number of profiles and degree of customisation required

Overview

SupportDesk Self Service Portal can be configured to take the look and feel required for brand consistency. For Managed Service Providers separate profiles can be created to reflect branding for their own customers as an enhanced service. Customers can also be trained to action changes on stylesheets for the future configuration.

Prerequisites

SupportDesk must have been setup with the core implementation

Areas covered

• Stylesheet customisation
• Inclusion of logo’s for customer and further customers
• Creation of images for closer branding
• Background included to match customer intranet or website where possible
• Multiple profiles created
• Custom Stylesheet training for key user(s)
• Sharepoint Integration

If you would like further information regarding the Consultancy Services available from Richmond Systems please call +44 (0) 1428 641616 or e-mail info@richmondsys.com.

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