Pilot Implementation

Duration: 2 days

Overview

The pilot implementation has been designed for customers who require assistance in getting started with their service desk deployment. You may be unclear how best to configure Richmond SupportDesk to get the most from the system.  By taking advantage of the extensive experience provided by Richmond Systems consultants the software can be configured to meet the precise needs of the business.

Stage 1

• Introduction
• Outline of current service desk
• Project aims
• High level requirements
• Complete configuration documentation

Stage 2

• Complete software configuration tailored to each customers environment
• Present configured SupportDesk to users
• Overview and demonstration

If you would like further information regarding the Consultancy Services available from Richmond Systems please call +44 (0) 1428 641616 or e-mail info@richmondsys.com.

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