System Design

Duration: 1 Day On-Site

Overview

The System Design enables a consultant to fully understand the requirements and plan the necessary configuration settings to deliver the service desk to the specified brief. This ensures the implementation days fully utilises the consultant’s time while on site. A configuration document will be completed on site and used as the official implementation guide.

Areas Covered

• Introduction
• Outline of current Service Desk
• Project Aims
• High Level Requirements
• Complete Configuration documentation covering all relevant settings

If you would like further information regarding the Consultancy Services available from Richmond Systems please call +44 (0) 1428 641616 or e-mail info@richmondsys.com.

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