This tab allows you to specify which fields are available to users when viewing the RFC List from within the Self Service Portal. The RFC List contains details of all RFCs that the user is associated with.
To set a fields visibility state; simply check or uncheck the required item from the list. A summary table of each of the fields and the data they represent is shown below:
|
Field |
Data Type |
Description |
|
Creation Date |
Date Time |
The date and time at which the RFC was first raised. |
|
Due Date |
Date Time |
The date and time at which the RFC is due to be completed. |
|
Impact |
Text |
The Impact of the RFC (if applicable). |
|
Owner |
Text |
The Specialist flagged as the Owner of the RFC. |
|
Priority |
Text |
The Priority of the RFC. |
|
Status |
Text |
The current Status of the RFC. |
|
Summary |
Text |
The Summary of the RFC. |