1. Navigate to the main login page (Login.aspx).
2. Enter your user id and password in the fields provided.
3. Clicking on the Remember me checkbox will ensure that your user id is remembered the next time you visit the login page.
4. Click on the Login button.
5. If your login credentials are correct, you will be redirected to your Self Service Portal home page. If however, you have entered an invalid password; a new hyperlink will appear titled Forgotten your password? Click here.
6. Clicking on this hyperlink will redirect you to the password recovery page.
7. Enter your user id when prompted and click on the Submit button. Providing that your user id is correct; an automatic E-mail will be sent to your own E-mail address containing your user account details. Make a note of these credentials and try logging into the Self Service Portal again by clicking on the hyperlink at the bottom of the password recovery page.