This Incident List screen is separated into 2 tab pages. The first (Incident List) contains the actual Incident List whereas the second of these (Search Incidents) enables the user to search for specific Incidents within their list.
The search fields available to the user will depend on what columns they are permitted to view within the Incident List itself as defined by their Customer Settings Group.
To search for specific Incidents, select the required values from any of the available fields and click on the Search button. The Incident list will then be displayed and will contain any matching results from the search.