1. Login to the SupportDesk Windows™ Client.
2. Select the Utility – Customer Web Management option from the main drop-down menu.
3. All users awaiting verification will be shown in the list on the Customer Accounts Pending Activation tab.
4. Highlight the required user from the list. Further details for the user (in their correct registration style) will be shown in the Customer Details frame.
5. Click on the Activate Account option from within the Account Activation frame. An automatic E-mail will then be sent to the specified user notifying them that their account has been activated. Using this method, it is also possible to suspend or delete a users account if required by using the additional options provided.
6. The Advanced Customer Account Settings tab allows you to configure additional settings for a user and is shown below: