SupportDesk Industry Sectors

Managed Service Providers

SupportDesk is a robust service desk solution that is widely used by Managed Service Providers (MSP) to effectively manage the service and support of their customers.

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Customer Service & IT Support

Excellent customer service is widely acknowledged as being critical to the success of any customer facing organisation with support being a vital component to achieving this.

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Housing Associations

SupportDesk’s powerful IT Service Management solution delivers fast, flexible and measurable service support across housing associations.

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Local Authorities

Local Authorities consistently strive to deliver the best possible service to their local community by seeking ways to improve their efficiency. Service Desk solutions enable effective delivery of IT Support both internally and to the local community.

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Automotive Industry

SupportDesk is used within the automotive industry to improve operational efficiency and raise service levels across the sector.

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Education

Richmond Systems have been supplying the education market since 1998 and our customers include; Schools' IMS Team in Cornwall County Council, Fullbrook School, Twyford, Specialist Schools and Academies Trust.

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